Frequently Asked Questions

WHAT IS THE PROCESS FOR CLUB FITTING?

All studio fittings are scheduled by appointment only. Appointments tend to run about an hour (for an individual club) to upward of three hours for a complete set of clubs. First, we measure a player’s current set, then observe performance with that set. The fitter then works through different options in the clubhead and shaft matrix. We utilize TrackMan launch monitors to evaluate wedges, irons, hybrids, woods, and driver.  We expect a full fitting to take 2.5 hours to complete, with partial bag fittings needing 60-90 minutes to complete.


IS MY HANDICAP TOO HIGH FOR THIS TO BENEFIT ME

Most likely, no. We have fit players of all abilities, from European winners, to players with handicaps over 36. If you can make contact consistently, get the ball in the air most of the time, and have any sort of pattern to your shots, there is a good bet a fitting will benefit you. Some players may feel their swing is not consistent enough, but research has shown that the majority of a player’s impact patterns are actually very consistent from swing to swing, and that only a couple variables have any significant amount of change. If one of our fitters believes that a fitting would not be in your best interest, nor produce the outcome you desire, you will not be charged for the session.


AFTER MY FITTING, DO I PURCHASE THE CLUBS THROUGH SGGT?

Customers are never obligated to purchase anything as a result of their fitting. We provide the recommended specifications to every customer once their fitting is completed. All clubs ordered through SGGT Ltd are custom built exactly to the specifications identified in a player’s fitting.  A customer may choose to purchase these recommended products elsewhere, but we will only stand behind the results of a fitting if the order is placed through SGGT Ltd.


HOW LONG WILL IT TAKE TO GET MY CUSTOM CLUBS?

Every customer is quoted with a fulfilment time period within 14 days after the order is placed, depending on component availability. Most orders are shipped well within that commitment time, and we do everything to expedite the process as quickly as possible.

CAN I ORDER ADDITIONAL CLUBS WITHOUT A FITTING?

YES — We record the measurements of all clubs recommended so if a customer wishes to reorder anything that has been ordered in the past, or would like to purchase additional items they did not purchase at the time of their fitting, we know exactly what to order and how to build it (provided those components are current production models). If a customer has never been fit by SGGT Ltd, we can still order and fulfil any club(s) they wish to purchase, but we can not stand by their performance should they not produce the results the player expects.


WHAT IF A CLUB IS DAMAGED IN SHIPPING?

Please let us know immediately so we can rectify the situation. If you notice damage to the clubs’ shipping box, please hold onto it. We will need photos.